FCC call-blocking rule includes relief for legitimate callers

first_imgThe Federal Communications Commission (FCC) Thursday voted to approve its default call-blocking order, which includes a CUNA-supported mechanism for challenging erroneous call blocking. CUNA is concerned the order will lead to credit unions being unable to reach members with important information with members unaware the calls have been blocked.FCC Chairman Ajit Pai said Wednesday that the proposal had been modified in response to feedback to include a “safety valve” to allow legitimate callers to file complaints with voice carriers over erroneously blocked calls, which CUNA called for in its comment letter.“Today’s ruling would not have been possible without the 360-degree advocacy of the CUNA/League system,” said Ryan Donovan, CUNA chief advocacy officer. “Over the last few months, CUNA, Leagues and credit unions worked directly with the FCC, Congress, the CFPB and NCUA to ensure that any approach to stem robocalls protects credit unions’ ability to contact members and protect their financial health and security. This is how we approach every issue, and it has proven successful time and time again.” continue reading » ShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblrlast_img read more

Common causes of poor phone and voice quality

first_imgYou’ve been there before… you’re in the middle of a meeting, a conference, or just a phone call with a member…And suddenly, the call drops. You try to reconnect, but your connection is spotty. The voice is garbled. You send frantic emails to figure out what’s going on. Maybe you give up.Poor voice quality has ruined yet another perfectly good workday. Surely, you think, there must be a way to prevent this?There is.How to Troubleshoot a Bad VoIP ConnectionWhile much of the U.S. explores reopening, others of us are exploring new ways of doing business. Many of those “new ways” involve rapid digital transformation and remote work. (We haven’t stepped foot in our office since early March.) continue reading » ShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblrlast_img read more

Navy football drops ‘insensitive’ team motto ‘Load the Clip’ for 2019

first_imgThe Navy football team has changed its team motto for the 2019 season after reporters at the Capital Gazette called into question a lack of sensitivity surrounding last year’s deadly shooting in its Annapolis, Md., newsroom.The Naval Academy’s superintendent announced Friday that the motto “Load the Clip,” chosen by football team captains, had been replaced by “Win the Day.” Navy athletic director Chet Gladchuk agreed with the team’s change of motto ahead of the Midshipmen’s Fan Fest on Saturday.”Our coaches and midshipmen realized that the direction they were headed created sensitivities that were not aligned with the original intent,” Gladchuk said. “It was a lesson learned and it’s important that everything we do at the Naval Academy represents not only appropriate action, but assumed responsibility. We are hopeful we can now put this behind us and ‘Win the Day.’”Navy opens its season on Aug. 31 against FCS opponent Holy Cross. “It is always my priority, part of my mission statement, for the Navy to be a good neighbor,” Naval Academy Superintendent Vice Admiral Sean S. Buck said in a statement released Friday. “The bottom line is, we missed the mark here. The initial internal football team motto selected, ‘Load the Clip,’ was inappropriate and insensitive to the community we call home, and for that, I take responsibility for, and apologize to not only the Capital Gazette, but the entire Annapolis community.”MORE: Group of 5 predictions for 2019In June 2018, a man with a shotgun killed five employees of the Capital Gazette inside its newsroom — located just miles from Navy-Marine Corps Memorial Stadium — and wounded two others. In September of that year, three people were killed and three wounded at an Aberdeen Rite-Aid about 60 miles from Annapolis.It has been a tradition for several years for Navy team captains to create a team motto. Last year’s motto was “For the Culture.” A Naval Academy spokeswoman said that the “Load the Clip” phrase was meant to be a metaphor for daily gameday preparation.Navy coach Ken Niumatalolo also spoke about the motto about the motto during the American Athletic Conference’s media days.”Clearly it’s a metaphor that speaks to the fact we’re going to battle every weekend, and when you go to battle, you need to have enough ammunition,” Niumatalolo said. “It means you have to be prepared for the fight, and that is a process that happens every day.”last_img read more